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Z-scores serve a crucial function in Lean Six Sigma by providing a standardized measure of how far a data point lies from the mean. Essentially, they transform raw data into comparable units, allowing for accurate analysis and problem-solving. A positive Z-score points to a value above the mean, while a negative Z-score illustrates a value below th

The Define phase of a Lean Six Sigma project establishes the groundwork for success. In this case study, we investigate how a manufacturing company leveraged the Define phase to pinpoint inefficiencies in their production process. A cross-functional team was assembled consisting of representatives from diverse departments, including operations, qu